Issue: Greyed-out areas in SiteLock dashboard

Depending on the SiteLock package purchased, some functions may not be available. If you would like to take advantage of these additional features, simply upgrade your SiteLock account.

You can upgrade your SiteLock package at any time through your HostPapa dashboard:

  1. Log in to your HostPapa Dashboard: https://hostpapa.com/dashboard

  2. Click on My Services.

  3. Click the plus sign to the left of Website Protection.

  4. Click the Details button beside the SiteLock service you wish to upgrade.

  5. Click the Upgrade button.

  6. Fill out the secure form and click Continue.

Need more help? Please open a support ticket here: https://hostpapa.com/dashboard

Support ticket tips/info: https://www.hostpapa.co.uk/knowledgebase/kb/how-to-open-and-access-support-tickets/

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