Empower Your Business with Google Workspace

HostPapa bills Google Workspace customers on an annual basis. All fees are calculated annually on a "per user" basis. A “user” is defined as one email account (as opposed to one domain) with one personalized email address (you@yourcompany.com). Group email aliases, such as sales@yourcompany.com and support@yourcompany.com, are included in your Google Workspace pricing and don't count as additional users.

Absolutely. This is one of the great benefits of Google Workspace. If you already have a company domain name or need to create a new one, Google Workspace can meet your needs. Each user at your domain will get a Google Workspace account branded with your own domain name. Email addresses could take the format "username@yourdomain.com" or “first.last@yourdomain.com,” for example.

Setting up Google Workspace through HostPapa couldn't be easier. Once you've determined how many users you need and the domain name you'd like to use for Gmail, our certified Google Workspace Experts will contact you to help you get set up and running!

Google Workspace has a generous sending limit of 3,000 emails a day. This guideline is in place to prevent abuse and to help fight spam. If you reach this limit, your account cannot send mail temporarily.

Google has one of the best spam blockers in the business, and it's integrated into Google Workspace. Spam is automatically purged every 30 days. There is built-in virus checking and enforced checking of documents before allowing a user to download any message.

Yes! A key benefit of Google Workspace is its anywhere, anytime accessibility. To meet that goal, your files and communications will be accessible from various mobile phones, including BlackBerry devices, the iPhone, Windows Mobile, and many others. As part of your setup, HostPapa will provide you with the information necessary to help you sync your Google Workspace account when you're on the go.

All customers receive 24/7 support from our certified Google Workspace experts. Our award-winning customer service and support are designed to help you keep your business running problem-free.

With Google Workspace, you'll receive a number of additional business-grade services not included in the free consumer product, including Gmail business email at your domain, additional storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime, interoperability with Microsoft Outlook, enhanced security features, and full administration of all user accounts.

Yes. Google Workspace is designed as an all-in-one solution with integrated tools that work seamlessly together. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides, collaborators can automatically receive email alerts. With a single click, you can launch a Google Meet video meeting from your inbox or calendar. Using these tools as a complete package improves productivity while giving your business the most value. However, you are welcome to purchase the suite and use the various services at your discretion.

Many HostPapa customers have been able to eliminate their existing productivity suites and rely exclusively on Google Docs, Sheets, and Slides. In fact, HostPapa's own staff have done just that! Docs, Sheets, and Slides are productivity tools that let you create different kinds of files, including text documents, spreadsheets and presentations. You can work on them in real-time with other people and store them online in Google Drive. They're included with Google Workspace and work on any device. Unlike traditional desktop applications, there's no software to install. They're compatible with files made in other programs, such as Microsoft Office.

To set up an email with Google Workspace, you need to direct your domain's mail flow to your Google Workspace account. You do this by pointing your domain's Mail Exchange (MX) records to Google. MX record changes can take up to 72 hours to go into effect, but they typically happen much sooner–even in as little as 2 hours. Therefore, we recommend making the switch on an evening or weekend when you receive fewer emails.

You can manage your organization's mobile devices without the need for an on-premise device management server using the Google Admin console. It allows you to enforce policies over your users' mobile devices and perform actions like remotely wiping phones or tablets.

You do! To quote directly from Google: “To put it simply, Google does not own your data. We don't take a position on whether data belongs to individual users or the institution that signed up for Google Workspace, but we know it doesn't belong to us. The data you put into our systems is yours, and we believe it should stay that way. That means three key things: 1. We won't share your data with others except as noted in our Privacy Policy. 2. We keep your data as long as you require us to keep it. 3. You should be able to take your data with you if you choose to use external services in conjunction with Google Workspace or stop using our services altogether.”

Your data is stored in Google's network of geographically distributed data centres. Google's computing clusters are designed with resiliency and redundancy in mind, eliminating any single point of failure and minimizing the impact of common equipment failures and environmental risks. Access to data centres is limited to select Google employees and personnel.

Yes. Data is virtually protected as if it were on its own server. Unauthorized parties cannot access your data. Your competitors cannot access your data, and vice versa. In fact, all user accounts are protected via this virtual lock and key that ensures that one user cannot see another user's data. This is similar to how customer data is segmented in other shared infrastructures, such as online banking applications.