PapaCare+ Statement of Support Created December 16, 2020 Category Hosting Supported Not Supported Professional support for Shared Hosting Configuring and customizing most popular applications with common settings Website security support Website performance support Proactive website security through Imunify360 and CloudLinux Spam protection (outbound) with SpamExperts Email setup support Script and app support Priority support – priority queuing Script installation assistance, i.e. WordPress, Joomla, Drupal, etc. Exploit and security assistance Third-party theme recommendations i.e. WordPress themes Third-party plugin installations (2 per year) Third-party plugin maintenance Third-party script maintenance on demand Third-party script recommendations Third-party script installation (2 per year) Website optimization and performance tips Website page loading speed recommendations Website mobile compatibility recommendations Assisting with email account administration SSL certificate installation Theme installation assistance Helping write or produce content Assisting with Search Engine Optimization (SEO) Assisting with Search Engine Marketing (SEM) Paid search advertising Social media monitoring Marketing support services Web design or design modification Performing security audits PCI compliance tests Spam lists blacklist removal Google blacklist removal management Creating and deleting web pages Adding content to your online store (copy, images, video) Customizing images (quality, color, size, aspect ratio) Customizing online store templates Adding custom code to your website (HTML, JavaScript, CSS) Configuring your online store shipping and payment options Uploading files to your online store Creating or customizing themes e.g. WordPress Configuring your email client Helping with any root-level server customizations Troubleshooting security related issues due to customer-controlled situations Troubleshooting third-party domain registrations Training on how to use the Internet or personal computer Apache tuning MySQL tuning Assisting with modifications made by a developer or designer Helping troubleshoot a script, application, or content installed by customer Website speed optimization Image optimization Adding, editing, or deleting local search listings Reputation management This article is also available in: French Spanish German Was this article helpful? Yes No
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