Testimonials
Testimonials
HostPapa is dedicated to bringing its family of customers the best possible experience; please read some of the letters below that we have received from our happy customers. Feel free to email us with your own testimonial!
AI Dreams
“I've tried quite a few hosting providers over the past five years or so and Hostpapa beats all of them in all departments...The support people really seem to know what they are doing and when you have problems they actually do something about it. Many places just blank you with scripted responses. If you use the online chat feature at HostPapa you don't have any of those problems.”
— Roger Davie, AiDreams.co.uk
Medical Educator
"Working as a full-time hospital doctor, out of hours I've been able to get in contact when I've needed your services. With minimal technical knowhow, I've used your automated installation features of Moodle allowing me to deliver a commercially viable product on the Internet… I have not had one single piece of spam mail, junk, or anything else unhelpful from you guys. Brilliant. I would recommend without hesitation and without question HostPapa's friendly, efficient and proficient service and hosting services."
— Dr. James Bateman, Director, Medical Educator
Elite Speed Dating
"Attention was paid to keyword research and best coding practices to appease mainly Google, but other search engines also… HostPapa also aided me in generating an XML RSS feed which was an important step in spreading the word of our dating events, and which enabled us to feed our data to other dating websites. All I ask for is a feature-packed, reliable server and swift and trustworthy customer support. Give me that, and I'm a happy bunny. I'm a happy bunny!"
— Matt, Elite Speed Dating
StudyEnglishWithCanadian.ca
John Ehsani has been in touch with HostPapa support a number of times. He says his experience with the service has always been positive...Whether by phone, live chat or e-mail ticket, in sales or technical support, Ehsani's problems were always solved. “So far, I am happy being with you guys and did talk with a bunch of friends about your service and prices. I hope you make a better business every day.”
— John Ehsani, StudyEnglishWithCanadian.ca
Software Simplified
"I chose HostPapa because we needed to switch from our old web host site. I searched the Internet for reviews comparisons, etc. and HostPapa constantly ranked very highly. Also, it was a Canadian company… Also, during the problems with my old host, I e-mailed HostPapa to ask for help and opinions, etc. and they were always quick to respond and help in any way they could even though I had not even signed up yet!"
— Dave Watts, Software Simplified
Mafic Studios, Inc.
"At the end of the day, HostPapa's service is what it came down to. Price and environmental cognizance was next in line… Every time I've had a problem or question, I've been able to talk/chat with someone within a few minutes, and had it solved. And then, a few days later, someone follows up to make sure everything is still OK. Who could ask for more?"
— Kris Holland, Mafic Studios, Inc.
Intensity Fitness Corporation
"When I first contacted HostPapa, the customer service was amazing! I could not believe that I got a support person on the phone with me almost immediately. The gentleman that spoke to me helped answer every one of my questions without treating me like I knew nothing about web hosting. After getting off the phone with him, I signed up on the spot!"
— Eric Jozsa, Intensity Fitness Corporation
Vancouver Island Outrigger
"After a short learning curve, building websites is extremely rewarding and gets easier all the time… The templates provided (by HostPapa) assist with the learning process. If one is not impulsive, the online help will explain just about any problem one can come across."
— Brian Mycroft, Vivaa
Beacon Hill Park Photos
"HostPapa is easy to use for those that are not 'html'-savvy… (my favourite thing about HostPapa is) the people! I have talked to about half a dozen people and have never had a bad experience. They are really professional, nice, friendly and knowledgeable. HostPapa customer service and support always help troubleshoot problems on the site and if they do not know exactly how to solve (my problem), they'll try to figure it out."
— Jim Chapman, Photographer, Beacon Hill Park Photos
Integral HR Solutions
"HostPapa's technical support representatives provide exceptional service, and they successfully facilitated the transfer of my website from my previous provider," says Anthony Folan, president of Integral HR Solutions. He made the switch to HostPapa after considerable research, and says he's delighted by HostPapa's outstanding service levels, uptime guarantees and technical support, both online and over the phone. "With the help of HostPapa, my website will continue to prosper!"
— Anthony Folan, Integral HR Solutions
Lac du Bonnet
"I would recommend HostPapa to anyone big or small for their web hosting needs. You will find no other in comparison. The tools, quality, and price HostPapa offers are unbeatable. My future business will use no other source for web hosting. With the tools and templates HostPapa provides, I can now create professional looking content that is comparable to most professional sites. I would gladly share my experience about HostPapa at anytime with anyone. Thank you HostPapa!"
— Bill Campbell, Lac du Bonnet
Life Potential Developments
"HostPapa has been the best web hosting company of the four I have used since going online in 2001. With 100pc uptime, not one email lost, and a quick answer to every question I have ever asked, plus more benefits and options than I can use, I highly recommend HostPapa. It's an excellent, worry-free company."
— Bob Clarke, Life Potential Developments
Casting Out Loud
"HostPapa has all the space I need for server hungry files and the bandwidth to deliver—and all green friendly—which is important when you are spouting off about the environment as all fly anglers do."
— Robert McFarlane, Casting Out Loud
Coaching Horizons
"I just wanted you to know how pleased I have been with your services. I am a reasonably new web designer and have had many questions. Whether I have called your help line or used your online support I have been very happy with how quick your staff has been to respond and how patient they have been with my questions. I have been recommending you to anyone asking about web site hosting and any new sites that I develop will definitely be with you."
— Barb Pierce, Web Designer, Coaching Horizons
Dreyer Group Mortgages
"We view our website and web services as mission critical for our business, so we need a great web host partner to ensure delivery. Our favourite thing about HostPapa is the site uptime levels. We have seen 100pc uptime since moving our site to HostPapa. And, our customers have been raving about our choice to go 'green' for our web host."
— Merryl Goodman, Dreyer Group Mortgages
MFTSolutions
"I am very pleased with the resources-per-dollar that HostPapa offers, not to mention the friendly, helpful, and timely advice that I received from all the staff that I had contact with, including online support. The transfer of my website from my old provider to HostPapa was seamless, painless, and prompt. Thank you for adding value to my business!"
— Carlton F. Brown, MFTSolutions
Ki Do Kwan School of Taekwon-do
"Roy Sullivan, webmaster for the Ki Do Kwan School of Taekwon-do website, left his previous web host and recently joined HostPapa because HostPapa is a green web host at a great price, and offers exceptional online web templates. "HostPapa is easier to deal with and its support is superior," explains Sullivan."
— Roy Sullivan, Ki Do Kwan School of Taekwon-do
The CCSAI
"The transition over to HostPapa.ca has been exceptional. We chose HostPapa because of HostPapa's commitment to the environment. Every year the CCSAI invests over $63,000 in green initiatives and it's important to us that the companies we work with share this value. We really enjoy the back end interface for administering things like email addresses, databases, and FTP accounts. HostPapa's back end is one of the better ones out there. Students at Centennial College have no worries about accessing their student association site to get health plan information, used book sales, or job postings! Thanks so much!"
— Mathieu B. Yuill, CCSAI
Superseeds Organics
"We didn't want to farm out every little change to the site, but we didn't have the time for a long learning curve when creating and editing." "HostPapa was one of the rare companies that had all these three elements, so the decision was easy."
— Robert Colbary, Superseeds Organics Ltd.
A Pirate's Tale
"I am very happy to say good things about HostPapa. First of all, the entire process of registering domains and getting my site up was handled very efficiently. Whenever I have questions, HostPapa team members are quick and personable in their replies and solutions to problems… HostPapa is a very professional, well-managed organisation."
— Gertjan Zwiggelaar, Author, artist and entrepreneur
ECOShift
"We like knowing that HostPapa cares about the environment and is making decisions to reflect that core value. If everyone does a little, we can all achieve a lot… Not only are we getting great hosting service but we are also reducing our impact on the environment by choosing a green energy operated web hosting provider like HostPapa."
— Geoff Jones, ECOShift
Entente Cordiale
"HostPapa jumped out at me as the best bet for a stable web hosting company. This was after a horrendous experience with a major European web hosting company that didn’t seem to give a damn about whether their service or my website ran smoothly… HostPapa has a clear setup and configuration page so I can select what I want from a substantial range of options."
— Robert Bates, Entente Cordiale
Fireseed
"We choose HostPapa because we had heard good things about you, an …that you offered green hosting… I wanted to move my WordPress blog, which is also my website from our old hosting company, over to HostPapa. This turned out to be more complicated than I thought, but with the help of HostPapa we got the job done!"
— Louise Ingram, Fireseed
Metis Nation of Canada
"The support, help and patience you provided me these past several days as I developed our Métis Nation of Canada website was very much appreciated. Please feel free to use my testimonial as proof of a job very well done – professionally!"
— Bryce Fequet, Metis Nation of Canada
The Art of Glen Loates
"I chose Host Papa to be my registrar and my hosting solution because of the price, quality of service, and convenience of having unlimited hosting space… I would just like to say thank you for a job well done to the entire HostPapa team."
— Michael Loates, The Art of Glen Loates
NME Group
"As a business owner, I can be quite demanding at times. But in the few years I’ve done business with HostPapa, whether for clients or for myself, I have always been helped regardless of the issue. Always efficient service and a great customer service team on top of it! I was and always will be impressed with the service. The up-time is good too. I am glad I made the choice to go with HostPapa."
— Garret Delaronde, NME Group
"I have been with HostPapa for just over two months and I want to say how helpful your staff has been-all the way from pre-sales right through to set-up and support. I have used the telephone, email, and online chats and found them all very effective. I don't have to wait in long queues to get heard, and when I get through, I get first quality assistance. What I really liked was how quickly we got a listing in Google! Along with the 5-star service, your prices are very reasonable, there is a great arsenal of developer tools, and the hosting allowances (space, bandwidth, etc.) are very competitive! Add to that your philosophy on "green' and I think you have a winning combination."
— Bob Lewis, Miramichi Men of Harmony
"Thank you for providing such user-friendly software so I could create a website very quickly, and not needing a big manual to read! Thank you for your service! Keep up the good work! Have a great day!"
— Carol Abbott, LeadershipEssentials.org
I had already had a few bad experiences under my belt with hosting companies. I also knew that I had very limited resources left to not only establish my business, but to support it as well. From the beginning you have answered my questions, and if you couldn't, you told me that right up front, but you didn't stop there. You and your support team went out of your way to find the answers I needed and got back to me right away!
I have had very little computer training, and yet your support guys worked with me day and night to get my site up to my standards, (not easy) and never once treated me like I was foolish or uneducated. I will be including a link to your company on a permanent basis on my site. I can't get over the care, support and privileges you give your clients at such an affordable rate!
Sincerely a Pleasure Doing Business With You,
— Elizabeth Cristofolini
HostPapa.ca has been a wonderful introduction to Web Hosting. As someone who is new to the whole domain ownership and hosting experience, I found them very helpful and quick to respond to any questions I have. I searched through hosting companies before deciding on HostPapa.ca and it was the best decision I could have made. They have the best deal on hosting, and were highly recommended to me because of their excellent customer service.
— Natalie
HostPapa webhosting is amazing!! Awesome packages, very competitive prices, easy-to-understand tutorials, and absolutely first-rate customer service. I am very new to much of this technology, and the folks at HostPapa were very happy to hold my hand through each step that I needed help with. My impression of this company is 100% positive and I will definitely direct anyone I find to HostPapa for all their webhosting needs.
Thank you so much!!!!
— Kathy Hatter
HostPapa has been a great help with setting up my new website. What they offer is unbelievable, for any price. HostPapa's service is fastand reliable, the two things I look for in the good host. Technical support is a breeze with HostPapa, their representatives truly try and help to solve my difficulties, whether its knowing how to setup a forwarding email account or adding another domain. I don't even need to think twice about it, because the solution is clear, HostPapa is the Father of Hosting.
— Troung Dang
I would highly recommend HostPapa for anyone wanting to build a website or simply looking for a great place to host one. Their technical and support services are second to none and their site building software is a great option for those who are inexperienced with html and ftp. If you know how to type, point, and click then you can build an impressive website with PLENTY of great features (including those for which most other companies charge extra!) There is no need to worry about storage space or bandwidth, both are more than adequate.
Staff at HostPapa are very friendly and quick to respond to any questions or concerns that you may have. If you need help immediately, you can always contact them via their live support option. If you correspond by email, you can expect an answer shortly thereafter.
From registering your domain, to hosting your site, and everything in between - I would look no further!
— Nikkis
After experiencing a web hosting company disappear and my website with it, I found HostPapa and decided to take a chance.
I am truly pleased to have shifted my business to HostPapa. The level of customer support and willingness to help has been excellent. Issues such as setting up, spam mail, etc. have all been handled efficiently and effectively. I have recommended HostPapa to family and friends, who have joined and are happy too.
With Kind Regards,
— Rohit Tamhane
I just want to say thank you so much!! I've never had a hosting move and setup so smooth. Your customer service is amazing, fast and helpful. It's great to finally be able get a hold of someone instantly when needed. I don't know why I haven't found you guys sooner to switch.
Thank you so much,
— Wilson Wong
HostPapa is a great service provider. Previously I used another company that was significantly more expensive. I was under the false impression that they would provide better service. After years of difficulties I switched to HostPapa and not only did I save money but the service and support were significantly better. I strongly recommend HostPapa.
— Tom Prins
I just wanted to say thanks to Robert in your technical support department.
I had a bit of a nightmare transferring my domain name from my old host service. Robert helped me through the difficulties with great patience.
Though I have just started hosting my site with you I have already noticed the difference in your support staff.
Thank you so much,
— Bill Mitchell
HostPapa really does deserve the title "#1 web hosting in Canada".
Many thanks for the great support & follow up.
This verifies everything I had heard about HostPapa, and reinforces my decision to transfer all of my web related services to HostPapa. Your uptime and terrific responses in your customer service should be commended
Thanks for everything, I really appreciate the help,
— Geoff
I feel fortunate to have HostPapa as my web hosting service. The price is very reasonable, it is a Canadian company, and, on the one or two occasions I had to request customer assistance, the response was immediate, and provided exactly the information I required.
I look forward to being a long-term, permanent customer.
Sincerely,
— Sam Post
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