All systems are operational

Past Incidents

19th April 2024

Web Hosting HP211 - Performance Issues

COMPLETED: Apr/19/2023 - 06:15 AM EST

The emergency maintenance has been completed and the server HP211 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


INVESTIGATING: APR/19/2023 05:40 AM EST

We are experiencing some performance issues that may affect the ability of clients to access websites and email on server HP211.

This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this has caused.

We will post further updates on this page until the issue is resolved.

18th April 2024

Web Hosting HP276 - Emergency Reboot

COMPLETED: APR/19/2024 - 5:30 AM EST

The emergency reboot has been completed and server HP276 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY REBOOT: APR/19/2024 - 5:15 AM EST

Server HP276 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

17th April 2024

Web Hosting sh-cp5.yyz2 - Emergency Maintenance

COMPLETED: APR/17/2024 - 08:10 AM EST

The emergency maintenance has been completed and the server sh-cp5.yyz2 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: APR/17/2024 - 06:45 AM EST

Server sh-cp5.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

16th April 2024

Web Hosting HP254/HP256 - Unreachable at the moment

INVESTIGATING: Apr/16/2024 - 4:05 PM EST

HP254 and HP256 are currently not resolving to the correct location. As a result, you may not be able to load your cPanel, websites, or email hosted on this server.

Our server-side technicians are investigating the issue at this time. Further updates will be posted here.