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All support will be provided by Google directly. If Google is your only support provider, you will be required to take on technical setup and migration in-house.

Google offers basic self-serve online support.

Use the email ticketing system to open a case or request assistance with an issue.

Online help articles and basic training videos are available to all Google Apps customers.

You don't have to do this alone! HostPapa goes the extra step to make sure your transition to Google Apps is as smooth and simple as possible. HostPapa's end-user support includes 24/7/365 multi-language support through chat, email, and telephone, and a ticketed helpdesk system. It also includes an exclusive library of training videos and extensive knowledgebase for your reference.

Let HostPapa take care of you! Leave all of your Google Apps setup, support, and management needs to us. In addition to Google's support resources and HostPapa's entire end-user support and training system, HostPapa's 100% Worry-Free support includes access to a dedicated account representative and complete administrative assistance for all Google Apps services. See full details below. Leave everything to HostPapa!

HostPapa has developed a series of exclusive training videos to inform and inspire. We'll take you from the Google Apps basics to the advanced use of all your new applications – and show you a few tips and tricks along the way.

HostPapa Support is available 24/7/365! Our cloud services experts are available via chat, email, and phone to answer your questions and concerns, whenever you need us. All support services are currently available in English, French, and Spanish.

HostPapa will support you and your employees with the setup and use of key Google applications. A quick response time ensures minimal disruptions to productivity.

HostPapa's Google Apps helpdesk is always open for business! Our advanced ticket system is a streamlined operation; our team of pros boasts a quick response time for email tickets.

Use a keyword search to quickly navigate through our library of educational and support knowledgebase articles. You'll find solutions to the most prevalent Google Apps questions and issues – and more.

One of the great advantages of Google Apps is that you can access your files, tools, and email anywhere, anytime, on any device! HostPapa's cloud experts will help you get set up so your mobile device is perfectly in sync.

Google Apps updates and adds to its feature set continuously. This monthly newsletter will keep you up to date on all the changes – and provide hints on getting the most out of your Google Apps services every day.

This could be the most affordable IT department on the market! Our Google Apps pros will be at your beck and call to advise, consult, administer, provision users, manage security, troubleshoot, and more.

Your dedicated account representative will be familiar with your account, and readily available for consultations, advice, and problem-solving.

Our cloud experts are ready to help you make the most of Google Apps. We'll listen to your requirements and vision, and make suggestions for other ways you can take advantage of the many benefits of the cloud.

We'll help set up and manage a customer training site, designed specifically for your company's Google Apps package and requirements. This is a great way to keep your employees up to date and fully informed.

Before you migrate your employees or associates to Google Apps, you'll need to provision accounts for each of them. We'll take care of this – and all future user account management requirements.

Keep your Google Apps accounts secure – we'll help you manage your security access and permission levels for all staff.

We'll provision and manage Google Apps accounts and access for groups. It's a necessary step – let us take care of it.

Google Docs can be shared with individuals, groups, or everyone in the organisation. Ensure the right people have access to the right documents; ensure privacy is in place where it needs to be.

Keep all email accounts safe and free of spam with Postini's security and archiving functionality. We'll take care of the admin – you enjoy the peace of mind this service offers!

Gtalk is an excellent video, audio, and IM communication tool unique to Google. We'll help you set up and manage your Gtalk accounts.

A resource, in this sense, is anything you want to schedule that isn't an event – it could be a meeting room, or office equipment. We'll help you create the resource, add it to your calendar, and provide full management support.

How are your users accessing your account's control panel and Google Apps resources? We'll run usage graphs, audit logs, and/or specialised reports.

We'll help you build custom applications using the Google Secure Data Connector so you can connect your internal data – even if it's behind a firewall – securely to Google Apps.

Keep your passwords and authentication details secure with regular single sign-on updates; we offer assistance generating the keys and certificates you need for SSO service.

Google Apps comes with a significant amount of storage; however, there may come a time when you'll want to explore additional storage options. We'll help you find the most affordable and efficient solution for your storage needs.